Call Vic and Talk To A Real Person! - +1-904-647-4872

Membership Site Problems? Not Anymore!

Unlimited membership site & WordPress support from $297

We Only Have 2 Open Spots Left


Don't You Wish You Had A Membership Site Expert Solving Your Tech Problems While You Sleep?

Now you do.

MemberFix is a small, passionate team of membership site wizards who take all the tech burdens of running a membership site safely off your hands.

So you can do what you do best: create content, build an amazing community and grow your business.

 

We Love Our Clients, They Love Us Back!

Danno Sullivan Danno Sullivan, Uke Song of the Month

Thanks--loving everything about this service so far!

Lindsay C, Mind Muscles for Traders

I love having Memberfix on my team! It's priceless to have the peace of mind knowing someone who really understands how Wordpress and the membership software works (and much more) is just an email away. Your responses have been courteous and prompt, your help and advice invaluable. Highly recommended 🙂

kindest regards,
Lindsay

Jules Watkins Jules Watkins, iPhone Hero

Vic is awesome. He is reliable, fast and focussed! No need to enter the Outsourcing lottery, just hire Vic!

Ty Cohen Ty Cohen, Kindle Cash Flow

I couldn't leave feedback for a more deserving person. Vic is the real deal... He is always ready to get the job done, responsive and fair in pricing.

Mandy McEwen Mandy McEwen, Mod Girl Marketing

Vic is awesome! My only regret is that I didn't hire him earlier.

I am very picky about my contractors as I've been hiring contractors for several years and have dealt with a dozens of Wordpress contractors.

Vic is by far one of the best and extremely trustworthy and punctual. He knows his stuff and is quick to respond to emails.

Andrew Henderson Andrew Henderson, Nomad Capitalist

Vic has been very good to work with. He's efficient, prompt, and courteous.

If you need a little help getting your online business MOVING, Vic will help you, without any of the BS and flakiness associated with people in his position.

How It Works

  • You Submit Your MemberFix Request Via Email

    A ‘MemberFix’ can be anything related to your membership site: A question, a request to investigate an issue or do light research, or any kind of small job.

  • We Finish The Job Within 48 Hours (Usually Same Day)

    We’re a small, passionate team led by membership site expert Vic Dorfman. And our #1 priority is to serve you quickly and competently. No endless wait times, no support ticket clusterfudge. We talk to you 1-on-1 via email. 🙂

  • You Get On With Building Your Membership Business

    Submit your MemberFix request and then fuggedaboutit! You focus on higher level stuff, we take care of the fix, everyone’s happy.

Ways We Make Your Life Easier

Here are just a few examples of MemberFix requests:

  • Install Themes And Plugins

    Save you time and hassle by installing your theme and plugins for you

  • Integrate With Your Email Service

    Connect your membership plugin to your email service

  • Fix Mystery Problems

    Something not working on your site but you don’t know what it is? We’ll take a look under the hood and fix you right up.

  • Secure Your Content

    We’ll protect your content so only your members can access it

  • Configure Your Membership Plugin

    We work with all the major membership plugins and we’ll set up your core configuration properly

  • Prevent Site Hacking And Unauthorized Access

    Stop site hacking with core updates

It was such a pleasure working with Vic. I really felt in safe hands. He set up our membership site in the quoted time and with a really fast turnaround. He communicated all the way through and was available for all my Ask Vic questions afterwards! He thought of things I wouldn't have thought of - such a refreshing change! He is my new Go-To Guy for all things tech related like this!

Tora Cullip
Body Confidence with Donna & Tora

MembersFix is fantastic! You guys are help sent from the heaven. Response time is amazing.

Noah Jensen
Aura Dating

Vic, you are simply the best. The day we found you was a lucky one. Thanks very much. Julie and Amanda

Julie Meek
Australian nutritionist and dietician

Every so often you come across something that becomes an essential piece of your business success. The Memberfix Service has become one of those pieces.  I was at my wits end with all the "tech" required for my online business, but Vic and his team stepped in and solved every issue that I had.  Their ongoing support has been incredible and I don't know how I ever managed to deal with it all before them.  If you're the type of person who would rather focus ON your business instead of the million little technology issues IN your business, this is the only service for you.

Travis Cody
#1 Bestselling Author and Creator of the 6 Figure Author Club

Who Are We?

As featured on...

The Undisputed Membership Site Experts, That's Who!


See that dashing fellow on the left?
That's me, Vic Dorfman!

My team and I have been setting up membership sites for entrepreneurs and businesses for years.

Our only business is membership sites, it's all we do. And we do it better than anybody else online.

Our mission is to free you of the technical overwhelm and confusion that accompanies running and maintaining a membership site, so you can focus on creating, interacting with your community, and earning recurring revenue from your satisfied members.

shadow-ornament

Transparent Pricing, No Contracts, Cancel Anytime

What's Included
Unlimited small jobs icon
Unlimited email support icon
Detailed notes, screenshots and screencasts icon
48 hour or less business day turnaround icon
Support for unlimited domains you own! icon
Automatic backups upon request icon
No contracts, cancel any time icon
Bonus: Premium WordPress Plugins icon
 
$297/month

* Jobs must be requested one at a time, only urgent jobs are completed on weekends.

We Only Have 2 Open Spots Left

Cancel Anytime

30 Day Money Back Guarantee

We bill you monthly for our service but you're free to cancel at anytime for any reason. And if you're not satisfied with the quality of our service, we'll refund your money within 30 days of purchase.

 

$297/month

Questions...?

  • Q.I don't have a membership site yet. Can you set one up for me?

    A.Sure. Click here to contact us for a quote.

  • Q.How can you help me?

    A.We’re the WordPress support experts and our team solves hundreds of problems every day. If you have a WordPress/membership problem but not sure if we can help, please use live chat or contact us to find out more.

  • Q.Are there limits to the tasks MemberFix will do?

    A.To help make sure we can keep all of our customers happy, we focus on small fixes and jobs. This means that 60 minute tasks are in scope; and larger, more complex projects are out of scope. If you need us to complete a larger task from time to time, we can do it, but note that it will take correspondingly longer to complete.

  • Q.Will you support multiple membership sites?

    A.Yes! Just one MemberFix subscription entitles you to unlimited support for all websites under your care.

  • Q.This sounds too good to be true… how can you provide unlimited support for monthly clients?

    A.We’re fair and we’ve found our monthly clients are as well. We support a reasonable number of tasks per client and we will let you know if you’re stretching the friendship.

  • Q.Who are your team members and where are they located? I'm worried about security.

    A.Vic leads our development team remotely from his office in Bangkok, Thailand. Our team members are spread across the US, The Philippines and Canada. Your information is 100% safe and secure and is never, ever shared.

  • Q.What does unlimited support mean?

    A.You can submit as many MemberFix request as you’d like, but they must be submitted one by one. E.g. you submit a task, we complete it, then you may submit the next task.

    Most jobs are completed Monday to Friday, during business hours. We monitor incoming tasks over the weekend, so if there’s an urgent issue we can call in a MemberFix developer for extra help.

  • Q.Do I have to commit to a contract on the monthly plans?

    A.No. Our monthly service is billed using a recurring monthly subscription. There are no contracts to sign, setup fees or cancellation fees. Our customers retain us every month because we’re the #1 provider of Membership site support.

  • Q.How long does a task take to complete?

    A.We complete tasks within two business days, most within 24 hours. If you request a task over the weekend, we generally take care of it on Monday morning unless we deem it to be urgent.

  • Q.Can you help if my site has been hacked?

    A.We’ll do everything we can to fix the hack and get you back up on your feet ASAP, even if it means going outside of the official scope of our service.

  • Q.I’m thinking about signing up... when will you solve my problem?

    A.Our team will start working on solving your problem on the same business day you sign up. We have to check your details and activate your account first. Once that is done, you can submit your first job.

     

  • Q.Do you offer a money back guarantee?

    A.Yes. If you’re not 100% satisfied with our service in the first 30 days, we will refund your subscription. Please note that this policy also applies to the yearly plan.

  • Q.Do you complete tasks on weekends?

    A.Our team does not work on tasks on Saturday and Sunday. However, if something urgent comes up, please message me and I’ll do my best to take care of you over the weekend myself. 🙂

  • Q.I have a launch/deadline coming up. Can I purchase MemberFix and count on you to make the launch date or deadline date?

    A.MemberFix works by submitting tasks one at a time. A task can take less than 12 hours to complete but up to 48 hours (depending on the complexity of the task and business volume).

    So if you believe that this gives you enough time to make your deadline or launch date, feel free to sign up. Otherwise, I recommend you wait to sign up when the delivery speed of our service won’t be a bottleneck in a time-sensitive situation.

  • Q.I haven't built my site yet. Is your service right for me?

    A.We prefer to work with clients who already have their sites set up and profitable.

    Sometimes a client signs up and then asks our team to build his site piece-by-piece. Inevitably this leads to frustration because building a site requires many hours of concerted effort, not 60 minute chunks of effort every 12 hours or so.

    However, if you’re still in the building stages of your site and you’d like to sign up for MemberFix and use our service in the capacity of guidance (by emailing me questions/advise) or for targeted tasks (e.g. set up plugin XYZ, install Analytics, install OptimizePress, etc.) then that would be a perfectlly appropriate use of our services.

  • Q.I want to cancel. How do I do that?

    A.Please email at victor.dorfman@gmail.com and I’ll take care of you. 🙂

  • Q.Do my unused credits roll over to the next month?

    A.No. MemberFix is not a credit-based product.

    You may request unlimited tasks, one at a time. But if you don’t make any task requests on a given month, we don’t provide any kind of compensatory service the following month to “make up for it”, so to speak.

    The reason we can offer MemberFix at a much more affordable rate than if you were to hire a dedicated membership site consultant is partly because it’s a 2-way street. We depend on the consistent monthly income, and you in turn depend on us to be there when you need a task completed.

     

  • Q.If I didn't request any MemberFix tasks last month (or going back several months) will you refund my payment?

    A.No. We only issue refunds for new customers who are not satisfied within the first 30 days (we’ve yet to get a refund request from a new customer).

    As soon as your monthly payment goes through, those funds are committed and non-refundable. However, we’re happy to cancel your subscription at any time before you get rebilled.

    Please note that it’s your responsibility to cancel a subscription if you feel like you’re not making full use of MemberFix. Any requests to issue refunds on the basis of services not rendered because of a failure to make use of MemberFix will be denied.

    If this sounds harsh, please bear in mind that we’re a boutique company with a limited capacity to serve a select group of customers. So every paid spot is a spot that another would-be customer can’t sign up for. It’s unreasonable to request a refund if you’re taking up a paid slot that another customer would happily take. Further, we make hiring and other business decisions on the basis of anticipated workload/customer load.

    In our history we’ve only ever had 1 dispute about this situation. Which is why we felt the need to make this crystal clear. We understand that it’s unpleasant to realize you’ve wasted money on a subscription you haven’t fully used, or haven’t used at all. That’s why it’s important to determine before you purchase a subscription with us whether or not you’ll be able to make full use of it.

    That all sounded pretty heavy! In reality though, the great majority of our customers submit tasks regularly and feel like they’re getting MORE than their money’s worth. Just look at our testimonials! 🙂

  • Q.I want to sign up, but I have more questions...

    A.No problemo! Hit us up on chat or contact us and we’ll answer any questions you may have.

  • Q.Why did you start this company?

    A.Vic is well known in the online marketing world as the membership site setup expert. When his consulting business out grew his ability to help all the folks who contacted him, we decided to build a great team that offers affordable, quality membership site fix-it services to our clients.

 

$297/month

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